Lumen
Lumen certifies its sales agents with Agent Bootcamp
Lumen used Agent Bootcamp to find Knowledge gaps and certify sales agents before they represented the business.
1 weekTo certify
100%Agents tested
0Model weights changed
“Agent Bootcamp showed us exactly where our sales agents were guessing. We closed the Knowledge gaps and certified them in a week.”
Lumen connected its sales agents to Agent Bootcamp and ran practical challenges through MCP against its approved product and pricing Knowledge.
Prerun graded the responses, surfaced missing and conflicting context, and recommended fixes. Once the gaps closed, the agents earned subject certifications.
Certification proved readiness without fine-tuning or modifying any model weights.